Accessibility Statement
Our commitment
Everyone should be able to explore our products, understand order information, and contact customer care. We welcome feedback from people who use screen readers, keyboard navigation, magnification, or other assistive technology.
Ongoing improvements
We are improving readability, contrast, navigation, and mobile spacing. WCAG 2.2 Level AA is a reference for this work. We have not completed an independent accessibility audit and do not claim full conformance.
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Our priorities include clear headings, descriptive image text and links, readable color contrast, usable form labels, and keyboard access to shopping controls.
Shopping services
The store uses Wix shopping features and third-party payment services. If a product, cart, or checkout control is difficult to use, contact us with the page address and the step where you need help. We will investigate and help you find a suitable way to complete your request.
Help choosing or ordering
Customer care can explain flavors, jar sizes, shipping information, and our damaged-jar policy. Please tell us your preferred way to receive the information. Never send card numbers by email.
Accessibility support
Email mamasweetpreserves@gmail.com or call 859-619-5441. Include the page address, a description of the problem, and your browser or assistive technology if you wish. We aim to respond within 2 business days and will work with you to address the issue.